Frequently Asked Questions

Question

Q: Do your liquids contain nicotine?
A: Yes, all our liquids contain nicotine. You can select the strength on the page with the product.

Q: How much is the shipping to Australia?
A: The shipping cost starts from $9 and it depends on the shipping method you choose. You will see the costs in your shopping cart (before making the payment).

Q: How long does 1 bottle of 10ml liquid last?

A: There is no clear answer. This depends on a few factors: how often you smoke and which e-cigarette you use. 10 ml liquid should last up to 1 week (however, again this depend on the aforementioned factors). We always recommend getting extra e-liquids, so you will not run out.

Q: What is the expiry date of your liquids?
A: 12 months. Our liquids are fresh made before shipping.

Q: Where should I store the liquids?
A: We recommend storage all liquids in cool, dry and dark place. Remember to keep them away from children and pets.

Q: Do you sell liquids to Australian customers?
A: Yes, we sell and ship our liquids to all states.

Q: Is it legal to sell nicotine liquids in Australia?
A: It is illegal to sell nicotine liquids in Australia. However, it is legal to buy them from overseas. All our liquids are shipped from Europe.
According to TGA (under the Personal Importation Scheme) you are permitted to import by mail nicotine liquids from overseas up to 3 months of supplier. This scheme doesn’t say what the quantity is for 3 months of supplier (we recommend to buy up to 30 bottles in one order).

Q: How long does it take to deliver to Australia?
A: It takes 1-2 weeks on average. However, this depends on the shipping method you choose. Click here for more information.